Running a food and beverage (F&B) business can often feel chaotic and stressful, which is why implementing a solid structure is crucial in not only increasing efficiency, but achieving greater peace of mind.
Improving your business’ base structure can help your cafe or restaurant run like a well-oiled machine, which in turn helps you to sleep better at night.
As an ambitious entrepreneur, growing your business is always on your mind, but in order to do so, you need to have a robust foundation that can support future expansion.
When your operations are disorganised and difficult to keep track of, growth can seem like a far-off pipe dream, but by making some key changes to the way you run your business, you can set yourself up for long-term success.
Implementing a sturdy and efficient structure across your F&B business is the first-step towards achieving your growth goals, as well as creating a better work-life balance for yourself and your team.
There are many moving parts to consider when structuring your business, but think of the time and effort involved as an investment through which you can accomplish clarity, time freedom and greater profitability.
Step #1 – Create an Operational Blueprint
The first step in streamlining your business is to create an operational blueprint. This business map will empower you with a clear insight into exactly how your cafe or restaurant works, which then allows you to drive change.
Your operational blueprint should cover all aspects of your business, from the front-of-house to the back, and should lay out each process in a step-by-step format. This will ensure that not your entire team is on the same page and completely understands their individual roles and responsibilities.
In order to create an accurate operational blueprint, you’ll need to take a deep dive into every area of your business. This means mapping out each process, no matter how small, in order to get a clear overview of exactly how your business functions on a day-to-day basis.
Don’t forget to include all of the nitty-gritty details, such as what software or equipment is required in order to complete each task, as well as any standard operating procedures (SOPs) that need to be followed.
The results of an operational blueprint can sometimes feel unflattering, but don’t be discouraged – this is simply an opportunity to identify any areas of your business that may need some attention.
Once you achieve a comprehensive understanding of your business’ operations, you can start making changes to streamline processes and improve efficiency.
Furthermore, gaining much-needed insight into the way your business really works will enable you to get clear on your goals and communicate your vision for the future of your business in a clear and concise way.
An operational blueprint is the first step towards elevating your food and beverage business.
#2 – Streamlining Operations
Once you have a clear understanding of your business operations, you can start making changes to streamline processes and improve efficiency.
Streamlining operations means looking for ways to do things better, faster and cheaper – without sacrificing quality or customer service. Cafe and restaurant businesses are often weighed down by needlessly time-consuming and labour-intensive processes, which can be easily remedied with creative thinking and strategic use of the right digital tools.
In order to streamline your operations, you’ll need to take a close look at every aspect of your business, from the way you place orders with suppliers to the way you manage customer data.
Some key areas in which you may be able to streamline your operations include:
- Automating repetitive tasks such as repeat ordering, recipe costing, staff holiday management, cost monitoring and paying wages.
- Introducing self-service options for customers, such as online ordering or reservations
- Using data to your advantage by tracking customer behaviour and using it to improve the way you sell your menu items and increase their profitability.
The goal is to make your business as efficient as possible without sacrificing the quality of your product or service.
In many cases, streamlining your operations will also lead to improved customer satisfaction and loyalty.
Investing time and effort into streamlining your business operations is an important step towards achieving your long-term goals. By making small changes to the way you do things on a day-to-day basis, you can free up time and resources that can be better spent on growing your business.
In short, greater efficiency leads to invigoration and innovation.
It’s also important to remember that streamlining your operations is an ongoing process – as your business grows and changes, so too will the way you need to do things. What works for a small, single-location cafe may not be suitable for a ten-location chain, so it’s important to be flexible and adaptable in your approach.
#3 – Install Automation
Automation is one of the most effective ways to streamline your business operations and improve efficiency.
Automation refers to the use of technology to complete tasks that would otherwise need to be done manually.
There are many different types of automation, from simple task automation, such as setting up automatic customer bookings, to more complex process automation, like using artificial intelligence to handle customer enquiries.
However, before you can successfully implement automation, you’ll need to be crystal clear on the current state of your operations, which is why the above two steps are so crucial.
When deciding which automation technologies to use in your business, it’s important to consider the following:
- The tasks or processes you want to automate
- The technology you’ll need to implement the automation
- The costs associated with implementing and maintaining the automation
- The impact the automation will have on your customers and your business
Automation should enhance and support your vision for your business, while freeing up time for you and your team.
When used correctly, it can save you time and money, improve the quality of your product or service, and give you a real-time insight into your operations. Automation also plays a significant role in priming your F&B business for growth because it can increase your ability to cope with greater demand.
If you need unwavering support and guidance in creating a stronger and more efficient structure for your F&B business, Gains Accountants are here to help.
Our team of experts have a wealth of experience in the food and beverage industry, and we’re passionate about helping businesses like yours to reach their full potential.
We’ll work with you to create an operational blueprint that streamlines your operations and install automation, giving you the clarity and focus you need to achieve peace of mind while priming your business for growth.
Finances are what make or break a business. We help your cafe, restaurant or cloud kitchen grow more by providing financial management solutions. Follow us on Instagram to get an idea of what we can do for you. Follow us here: @gainsaccountants_